how do i figure out what to order?
Run the project scoper on the homepage: five questions build a clean brief the crew quotes from. Chasing progression, that is a custom project. Want to skip years of grinding, that is an account conversation. Not sure? Say so in the ticket and we lay out the options.
when does a price become firm?
When the written scope is agreed in your ticket, and not before. Fixed-rate items use listed prices; custom MapleStory progression work and accounts are estimated first, then locked when you approve the scope.
how does staged delivery work?
Larger projects split into milestones. Each milestone has its own deliverable, and you pay as milestones complete, never everything up front. Updates and screenshots land in your ticket at every stage.
do you use bots or macros?
Never; that is the hill this crew dies on. Botting is the quickest route to a dead account. A real person plays each session, and a live stream is available on request so you can watch the hands on the keys yourself.
is login work safe?
Zero risk is a promise nobody who logs into your account can keep, so distrust anyone making it. What we can control, we lock down: a single vetted pilot, a VPN matched to your region, the change-nothing rule, session updates, and a password rotation once the work wraps.
how do account purchases work?
Every account is raised by the crew, scoped in writing, and handed over completely: credentials, original email, and a lockdown walkthrough. Details on the accounts page.
is coaching really free?
The basics come free with any order: a gear audit, a progression map and boss-mechanics teaching. Standalone deep-dive MapleStory coaching is scoped and quoted like any other project.
which servers do you support?
On GMS NA Reboot Heroic that means Kronos and Hyperion, together with the seasonal Challengers world. Playing somewhere else? Ask on Discord and the crew checks the roster.
what if something fails or falls short?
Failed run, free rerun, then a refund if we cannot clear before reset. Short session, finished free. The full wording lives on the refund policy page.
which payment methods do you take?
Crypto, Wise, PayPal, Cash App, Venmo and Zelle are all in rotation, and other methods can usually be arranged on request. Whichever you pick gets agreed in your ticket before the invoice lands, always in USD.
will you ever ask for my payment details or passwords here?
No. This website never asks for passwords, auth codes, recovery info or payment details. Scoping happens here or in Discord; invoicing and payment happen later, in your ticket, only after a plan is agreed.